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Frequently Asked Questions
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Q1. What is a watch winder? Does it really make a difference?
Answer:
A watch winder is a mechanically designed box that helps keep automatic watches wound and energized when not being worn.
Most automatic watches gradually lose power after 24 to 72 hours of non-use, depending on the movement and brand. When the power reserve is depleted, the watch stops, requiring the user to reset the time, calendar, or moon phase every time before wearing it again. This process can be time-consuming and, more importantly, frequent pulling and adjusting of the crown may cause unnecessary wear or damage over time.
For individuals who wear their automatic watch daily, the natural motion of the wrist is usually enough to keep it wound. However, for those who own multiple timepieces or don’t wear a particular watch every day, a watch winder offers a convenient and reliable solution.
By mimicking the natural motion of the wrist, a watch winder ensures that the timepiece remains powered and ready to wear at any time—without needing to reset anything. Moreover, regular movement keeps the lubricants inside the movement evenly distributed, preventing them from drying out, which helps extend the longevity of the watch and reduces the need for servicing.
Many automatic watch owners are also collectors who invest in high-end luxury timepieces. For them, a high-quality watch winder not only keeps their watches in optimal condition but also serves as a secure, elegant way to store and display their valuable collection.
Q2. Why choose a BOXY-designed watch winder?
Answer:
BOXY watch winders are renowned for their superior craftsmanship, innovative design, and user-friendly features:
Premium Materials and Elegant Finishes: BOXY offers winders crafted from high-quality materials, including sophisticated wooden cases with matte or piano lacquer finishes, and precisely engineered plastic cases developed from proprietary molds, ensuring unique aesthetics and exceptional design.
Competitive Pricing: BOXY provides watch winders at reasonable price points, delivering excellent value without compromising on quality.
Exceptional Quality: Proudly "Made in Taiwan," BOXY upholds stringent quality standards, ensuring each winder is built to last.
Innovative Mechanical Design: BOXY winders feature a pioneering mechanical structure where motor activation and rest periods are controlled by internal photoelectric sensors. This ensures accurate daily rotation counts and returns the watch to its original position after each cycle, presenting your timepiece in its best display state.
Unique Watch Cushion Design: BOXY's watch cushions offer two usage methods to accommodate various watch sizes and strap lengths, providing a secure fit for most timepieces.
User-Friendly Controls: All control switches are conveniently located on the front panel, eliminating the need to access the back of the unit for adjustments.
Multiple Rotation Settings: BOXY winders offer three rotation modes—clockwise, counter-clockwise, and bi-directional (alternating)—to suit the specific winding requirements of different automatic watches.
Low Power Consumption & Quiet Operation: Equipped with renowned Japanese "MABUCHI" motors and an improved belt drive system, BOXY winders ensure low energy consumption, minimal noise, and extended motor lifespan.
Advanced Brushless Motor Technology: In 2020, BOXY introduced the industry's first watch winder-specific brushless motor, the BLDC-B series. Unlike traditional brushed motors, this innovative design eliminates metal brushes, reducing wear and oxidation. The result is enhanced motor efficiency, quieter operation, improved energy savings, and a significantly longer lifespan.
By choosing BOXY, you're investing in a watch winder that combines innovative design, meticulous craftsmanship, and practical functionality to keep your automatic timepieces in optimal condition.
Q3. Why choose the BOXY BRICK series watch winder?
Answer:
The BOXY BRICK series watch winders have earned multiple international invention patents, reflecting their innovative design and functionality. They offer an exceptional solution for storing, displaying, and maintaining your valuable automatic watches.
Modern Aesthetic Design: The contemporary appearance of the BOXY BRICK winders complements most interior decors, adding a unique design element to your space.
Modular and Expandable: Designed to stack like building blocks, these winders allow you to expand your collection effortlessly. As you acquire new automatic watches, simply add another BRICK winder by stacking it onto your existing setup.
Versatile Accessories: BOXY offers a range of accessories to enhance functionality and aesthetics:
Power Extension Bases: Accessories (a) and (c) facilitate various horizontal and vertical stacking configurations.
Wooden Watch Cabinets: Accessory (c) not only supports diverse stacking options but also enhances the overall appearance, harmonizing with most home and interior designs.
Efficient Power Management: A single AC/DC adapter can power up to 12 BRICK winders, reducing the need for multiple power outlets and minimizing cable clutter. This design is both economical and environmentally friendly.
Customization Options: BOXY BRICK winders can be tailored to meet individual preferences and requirements, offering personalized solutions for watch enthusiasts.
Choosing the BOXY BRICK series means investing in a patented, stylish, and customizable watch winder system that grows with your collection while maintaining efficiency and elegance.
Q4. What is the maximum weight of an automatic watch that the BOXY watch winder can accommodate?
Answer:
BOXY watch winders are engineered to accommodate a wide range of automatic watches, including those with substantial weight:
Leather Strap Watches: Typically weigh between 100–120 grams.
Rubber Strap Watches: Generally range from 130–150 grams.
Metal Bracelet Watches: Often weigh between 160–180 grams.
Based on the robust motors and precision-engineered gear systems utilized, BOXY watch winders can support watches weighing up to approximately 448–560 grams.
This substantial capacity ensures that even the heaviest timepieces can be securely accommodated, maintaining optimal performance and care for your valuable watches.
Q5. How many BRICK watch winders can be powered with a single AC/DC adapter?
Answer:
A single AC/DC adapter can power up to 12 BOXY BRICK watch winders simultaneously. This configuration is designed to balance efficiency and safety, ensuring optimal performance of each winder.
The motor in each winder requires a maximum driving current of 40 milliamperes (mA). Given that the provided AC/DC adapter supplies up to 2 amperes (2000 mA), it could theoretically support up to 50 winders (2000 mA ÷ 40 mA = 50). However, to maintain structural integrity and ensure safety, it is recommended not to stack more than three winders vertically.
Adhering to these guidelines helps prevent potential mechanical issues and ensures the longevity of your BOXY BRICK watch winders.
Q6. Is it safe to stack BOXY BRICK watch winders during use?
A:
No, it does not pose a danger.
One of the main reasons we use AC/DC converters is to step down high-voltage household alternating current (AC) into a relatively low-voltage direct current (DC), thereby reducing the risk of electric shock during operation. Low-voltage DC power (such as 5V or 12V) is generally considered safe for human contact.
The power adapters we provide have a maximum output current of 2A. According to Ohm’s Law (V = IR), the resistance of the human body under dry conditions can reach several thousand to tens of thousands of ohms. For example, if the output voltage is 5V and the body's resistance is 10,000Ω, the current passing through the body would be:
I=510,000=0.5 mA
This current is far below the threshold at which a person can feel an electric shock (typically 1–5 mA), and therefore it does not cause any harmful effects.
In contrast, if a person comes into contact with 100V or higher AC power, the risk increases significantly. Even if the current is still relatively low, the alternating nature of AC (with its rapid polarity reversal) can more easily disrupt nerves and muscles, and in extreme cases, may induce arrhythmia or convulsions.
Thus, converting AC to lower-voltage DC through a transformer is not only a matter of power supply requirements but also a critical safety design consideration.
Q7. Will using multiple power adapters on the BRICK watch winder pose any danger?
A:
No, it will not pose any danger.
We have tested the setup ourselves — running 12 BRICK units using 3 power adapters — and everything functioned normally.
Each power adapter we provide has a maximum current output of 2 amps. However, each motor in the BRICK watch winder requires no more than 40 milliamps to operate. The motors only draw the amount of current they need, so using multiple adapters will not cause any risk or affect performance.
Q8. What sizes of watches or watch straps are compatible with the BOXY-designed watch cushion?
A:
There are two ways to use our BOXY watch cushion to accommodate different automatic watches and strap sizes. Please refer to the image below for clarification:
For most users, the average watch strap length after being wrapped around the cushion is approximately 16–20 cm. By rotating the BOXY cushion in a clockwise direction as shown in the image, the circumference of the cushion can be adjusted to about 21–22 cm. This adjustment is designed to accommodate the needs of users with larger-than-average watches or straps.
Q9. Where can I purchase the BOXY watch winder? How do I place an order?
A:
We have a physical store located in Taichung, and we warmly welcome nearby customers to visit us in person. Our sales team will be happy to assist you and provide detailed product information.
You can also visit our local sales website at www.boxy.com.tw to browse our products online. Once you’ve found the model you like, feel free to contact us — our sales team is ready to provide you with personalized service and help you place your order.
Q10. Why haven’t I heard of the BOXY brand before? Why haven’t I seen BOXY products on the market?
A:
ABEST Products Resourcing Inc. was established in 2000 and successfully developed a new line of automatic watch winders in 2001, which were then introduced to the market.
The BOXY watch winder series holds multiple international invention patents and has been primarily exported overseas. For over a decade, BOXY products have been sold in countries around the world, earning a strong reputation for their high quality and reliable after-sales service.
In response to growing demand in the domestic market, we are now proudly introducing the BOXY watch winder series to local consumers in Taiwan, as a way of giving back to our home market.
Q11. Can a watch winder cause a watch to become magnetized?
A:
In Taiwan, it’s quite common for consumers to express concerns about whether a watch winder can cause a mechanical watch to become magnetized.
A well-designed watch winder — whether it uses a brushed or brushless motor — will not magnetize your mechanical watch. Here’s why:
A typical non-antimagnetic mechanical watch can resist magnetic fields up to 1,600 A/m, while international standard ISO 764 requires antimagnetic watches to withstand at least 4,800 A/m.
We live surrounded by various magnetic fields in everyday life — from the Earth’s magnetic field to devices like smartphones, laptops, TVs, and even electric shavers. For example:
Earth’s magnetic field: ~0.3–0.5 Gauss
Smartphone speaker: ~16,000 A/m
Laptop speaker: ~8,000 A/m
Electric shaver (at 3 cm): ~0.15–15 Gauss
Vacuum cleaner (at 3 cm): ~8 Gauss
✅ How to convert A/m to Gauss?
1 A/m = 1.26 μT (microtesla)
1 μT = 10 mG (milligauss)
So, 1 A/m ≈ 0.0126 Gauss
Non-antimagnetic watches can resist up to 20 Gauss
Antimagnetic watches (ISO 764) can resist at least 60.5 Gauss
Earth’s magnetic field: 0.5 Gauss
Smartphone speaker: 201.6 Gauss
Laptop speaker: 100.8 Gauss
Electric shaver (3 cm): 0.15–15 Gauss
Vacuum cleaner (3 cm): 8 Gauss
📚 Source: UK National Radiological Protection Board (NRPB) data
[http://info.taipower.com.tw/....../Unlimited_standard.htm]
From this data, we can see that although devices like smartphones and laptops generate strong magnetic fields, the effect rapidly diminishes with distance. For instance, at 5 cm away, a smartphone speaker’s field drops to only 400 A/m, or 5 Gauss — well below harmful levels.
Watch winders, whether using brushless or brushed motors, do produce electromagnetic fields, but they are typically weaker than those of vacuum cleaners or shavers. Even if a motor emits up to 15 Gauss (at 3 cm), it’s still below the 20 Gauss tolerance of non-antimagnetic watches. Moreover, in our BOXY design, the watch sits at least 7 cm away from the motor, meaning any magnetic influence is negligible.
If a mechanical watch does become magnetized while using a watch winder, it is more likely due to a poorly designed product — for example, one that uses magnetic clasps on the cover or includes wireless induction charging circuits that may emit strong fields. To avoid this, it’s important to choose a reputable brand with proven safety and design standards.
Q12. I’ve never purchased a watch winder before — is the quality of BOXY watch winders reliable?
A:
At BOXY, we take great pride in our quality — proudly Made in Taiwan.
Every unit undergoes 100% quality assurance (Q.A.) inspection on the production line to ensure the highest standards are met.
BOXY watch winders have been sold worldwide for over 10 years, earning an excellent reputation for both product quality and after-sales service. We are confident that BOXY is your best choice when it comes to reliable, high-quality watch winders.
Q13. How long is the warranty for BOXY watch winders?
A:
BOXY watch winders come with lifetime repair service.
From the date of purchase, we offer a warranty period ranging from 12 to 36 months, depending on the product series. During the warranty period, if any component fails or if there are manufacturing defects, we will provide free warranty repairs.
After the warranty expires, we still offer full repair services. If you present the product’s warranty card when sending it in, the NTD 600 inspection fee will be waived. If repairs are needed, a repair fee of NTD 630 per case will apply (shipping costs not included).
However, our warranty does not cover cosmetic damage, misuse, user negligence, or damage caused by unauthorized disassembly or repair.
If you encounter any issues with the product, please contact us by phone or email:
📞 Tel: 04-2260-8303
📧 Email: abestcom@abest-tw.com
Q14. Consumer Misconception – Is using a watch winder bad for your watch?
A:
Because watch winders are not yet widely used in Taiwan, we often hear consumers say that watch stores have told them using a winder could harm their watch.
We’d like to clarify that watch winders are a common and trusted accessory among mechanical watch collectors around the world. BOXY has been dedicated to the development of high-quality watch winders for nearly 20 years and holds a leading market share and strong brand recognition internationally.
A well-designed watch winder will not damage your watch. On the contrary, it helps care for and maintain your mechanical timepiece. BOXY watch winders are engineered to keep your watch’s movement running smoothly without placing unnecessary strain on it.
Using a winder helps reduce the need to manually wind your watch and reset the time and date every time you wear it — actions that can introduce dust, moisture, and mechanical stress into the movement over time. As a result, using a watch winder may help extend the service interval for cleaning and lubrication, protecting both your watch and your wallet.